Last Updated: August 26, 2026
The General Data Protection Regulation (GDPR) is a comprehensive data protection law that applies to organizations processing personal data of individuals in the European Economic Area (EEA). While tundra-field operates primarily in Canada, we are committed to upholding high data protection standards for all users, including those covered by GDPR.
For the purposes of data protection law, tundra-field acts as the data controller for personal information collected through our website and services.
Contact details:
Email: [email protected]
Address: 142 Northern Gateway Road, Yellowknife, Northwest Territories, X1A 2N4, Canada
We process personal data based on the following legal grounds:
Processing is necessary to fulfill booking agreements and provide expedition services you have requested.
We process data to improve our services, ensure safety, and communicate relevant information about wilderness expeditions, provided such processing does not override your rights and freedoms.
Processing is required to comply with legal requirements, including safety regulations, tax obligations, and record-keeping mandates.
For certain processing activities, such as marketing communications, we obtain your explicit consent, which you may withdraw at any time.
If you are located in the EEA, you have the following rights regarding your personal data:
You have the right to request copies of your personal data. We will provide this information in a commonly used electronic format.
You have the right to request correction of inaccurate or incomplete personal information.
Under certain circumstances, you have the right to request deletion of your personal data. This right is not absolute and may be limited by legal retention obligations.
You have the right to request that we limit how we use your personal data in specific situations, such as while we verify data accuracy.
Where technically feasible, you have the right to receive your personal data in a structured, commonly used format and transmit it to another controller.
You have the right to object to processing based on legitimate interests or for direct marketing purposes.
You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently engage in such automated decision-making.
To exercise any of these rights, please contact us at [email protected] with:
We will respond to your request within 30 days. If we need additional time, we will inform you of the extension and reasons.
While we are not required to appoint a Data Protection Officer under Canadian law, we have designated a privacy contact responsible for overseeing GDPR compliance matters. Inquiries can be directed to [email protected].
Personal data collected from EEA residents may be transferred to and processed in Canada. Canada has been recognized by the European Commission as providing adequate data protection. We ensure appropriate safeguards are in place for any transfers outside recognized jurisdictions.
We implement technical and organizational measures to protect personal data, including:
We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law. Retention periods vary based on data type and purpose:
In the event of a data breach that poses risks to your rights and freedoms, we will notify affected individuals within 72 hours of becoming aware of the breach, as required by GDPR. Notifications will include:
We may engage third-party service providers to process personal data on our behalf. All such processors are contractually bound to comply with GDPR requirements and process data only as instructed.
We do not knowingly collect or process personal data from individuals under 16 years of age without parental consent, in compliance with GDPR requirements.
If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with a supervisory authority in your jurisdiction. However, we encourage you to contact us first so we can address your concerns.
We may update this GDPR information periodically to reflect regulatory changes or modifications to our practices. Significant changes will be communicated through our website and, where appropriate, directly to affected individuals.
For questions about GDPR compliance or to exercise your data protection rights:
Email: [email protected]
Address: 142 Northern Gateway Road, Yellowknife, Northwest Territories, X1A 2N4, Canada